Returns and Refunds
If for any reason you are not satisfied with any purchases you make from Australian Breastfeeding Association simply return your purchase within 30 days from the date on your invoice for a full refund or exchange.
We are unable to refund freight charges on delivery and return of goods.
Method of Refund
Australian Breastfeeding Association will refund to your credit card, or we can post a cheque or international money order.
How to Make a Return
Please return the product in its original, saleable condition (see details above). Please include a note containing the information outlined below and a copy of the invoice you received with your goods.
Returns Information
This information must accompany all returns:
- Your Name
- Your Address
- Your E-mail Address
- Your Contact Phone Number
- Product Detail
- Reason for Return
- What you would like us to do:
- Replace with another product
- Refund your credit card (if you paid by credit card only)
- Refund by posting you a cheque or international money order
Address for Returns
Australian Breastfeeding Association
PO Box 4000
GLEN IRIS VIC 3146
Australia
Delivery Terms
Delivery in Australia: Orders are dispatched from our warehouse in Melbourne within 7 working days of receiving your order (you will be notified if there is an unexpected delay in dispatching your goods).
Your order will be dispatched by either Australia Post standard mail or independent courier. Please choose which method you would like to use at the check out. We strongly advise that orders over $200 in value are sent by courier, as these orders can be tracked. Australian Breasfeeding Association cannot be liable for goods lost in transit by Australia Post, as these are not trackable.
Australia Post advise to allow up to 21 days for delivery once goods are despatched, although most deliveries arrive within 2-5 working days, depending on your location (regional areas may take longer). Courier deliveries will arrive in 2-3 working days depending on your location (regional areas may take slightly longer).
Goods will not be shipped until payment has been received.
Overseas delivery: we mail anywhere in the world - delivery time varies according to destination and your order will be sent by air mail. You will be notified before your goods are dispatched of any charges in addition to our standard freight charge.
Some very small or very large items may have different freight rates. These will be advised when you are ordering these items.
Currency
All prices are in Australian dollars.
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