LiveChat is currently available:
Monday to Friday, 8pm to 10pm AET
Monday 12pm to 2pm, AET
Friday 12pm to 2pm, AET
LiveChat does not operate on National public holidays
If LiveChat is not available when you need it, please contact our National Breastfeeding Helpline on 1800 686 268 for support.
a service to guide people to find evidence-based information about breastfeeding
staffed by trained and qualified volunteers
provides general breastfeeding information and support
refers to breastfeeding counselling service if more specific support or information is required
for mothers and their support people
for residents of Australia only
What we don't do
provide individual counselling
provide medical advice or information on the use of drugs or medicines when breastfeeding
provide support via LiveChat to people outside of Australia
For breastfeeding counselling, call our Breastfeeding Helpline 1800 686 268.
ABA will not disclose your personal details or sensitive information to a third party unless legally required
ABA will securely store transcripts of chats for a period of time before being destroyed
we may use de-identified information for training purposes, reporting or research
ABA members utilising ABA's LiveChat priority service (membership benefit), if you choose for the chat transcript to be emailed to you (to an email of your choosing), the chat will not be stored or recorded against your membership record or in any other identifying manner.