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Email counselling

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Email Counselling

ABA’s email counselling service (for personal members) is evolving. While its static email format is retiring, members can now enjoy priority access to ABA’s popular LiveChat service. A faster way to get the answers you’re looking for; it also means that any follow-up questions can be answered in real time.  

To access this exclusive membership benefit, simply enter your membership number at the start of the chat. Chat transcripts can also be emailed to you, filled with personalised links and solution options for you to try/refer back to. Simply enter your preferred email at the end of the chat.  

More exciting LiveChat features will be launched for members in 2022, providing you with rapid access to ABA’s evidence-led and personalised breastfeeding support.    

Access LiveChat here or by clicking on the speech bubbles at the bottom right-hand corner of this page. LiveChat operates according to AEST each weeknight 8pm to 10pm, and each Monday and Friday 12pm to 2pm.  

We would love to hear of your experiences with this new service, so please reach out via our contact us form. 

Your membership number can be found when you LOGIN (Log in | Australian Breastfeeding Association)  to MyABA. Click the Forgotten password?  link if you don’t know your membership number or your password, to receive an email to reset your password and retrieve your membership number