The Australian Breastfeeding Association strives to resolve all complaints and appeals. If a dispute cannot be resolved by through direct communication with the relevant parties, a formal complaint may be lodged.
The Complaints and Appeals Policy and associated procedures indicate the appropriate pathways for lodging a complaint or appeal, and outline the resolution process.
Document
POL-Complaints and Appeals-V9
231 KB
Corresponding documents and forms:
- Complaints and appeals procedure
- Complaints and appeals form
- Training complaints and appeals form
- Complaints and appeals resolution form
Approved by
ABA Board
Date approved
