Real time and evidence-led answers
Monday to Friday - 8pm to 10pm AEST/AEDT*
Monday - 12pm to 2pm AEST/AEDT*
Friday - 12pm to 2pm AEST/AEDT*
*AEDT applies October to April
Judgement-free breastfeeding support via LiveChat - perfect if baby is currently sleeping ON you!
LiveChat is a free breastfeeding information and support service run by the Australian Breastfeeding Association (ABA).
It's staffed by qualified breastfeeding counsellors and educators, passionate about supporting mums on their breastfeeding journey – wherever it may take them.
We're evidence-led, proudly a judgement-free zone, and free from commercial bias.
- a service to help you find research-led information and answers to your breastfeeding questions
for mums, their families and support people
staffed by qualified volunteer breastfeeding educators and counsellors
- open Monday to Friday - 8pm to 10pm, as well as Monday and Friday - noon to 2pm (AET)
a solution to endless scrolling, or when calling isn't ideal.
We refer to ABA's best-practice breastfeeding counselling services if more specific information is required.
If LiveChat is not open when you need support, contact the free Breastfeeding Helpline (open 24/7) on 1800 686 268.
What we don't do:
provide medical advice or information on the use of drugs or medicines when breastfeeding
provide support via LiveChat to people outside of Australia
For breastfeeding counselling, call our Breastfeeding Helpline 1800 686 268.
ABA will not disclose your personal details or sensitive information to a third party unless legally required
ABA will securely store transcripts of chats for a period of time before being destroyed
we may use de-identified information for training purposes, reporting or research.
ABA's breastfeeding counsellors and educators who reply to your chat are qualified volunteers, having completed the 10998NAT Certificate IV in Breastfeeding Education or equivalent. They continually update their knowledge and skills through ongoing professional development.
Please note: ABA's qualified volunteers are not medically trained and so cannot give medical advice. Their area of expertise is breastfeeding information. If you have a medical issue, they will refer you to your medical advisor.
Has ABA helped you?
The lifeblood of the Australian Breastfeeding Association is our members, whose memberships enable us to provide our best-practice free counselling and support services. Please consider becoming an ABA member today.
Donate to LiveChat
Your donation assists us to:
Provide information, counselling and support services
Support world-class breastfeeding research
Advocate strongly on behalf of breastfeeding mums, their support needs, and the rights of infants.
Support breastfeeding education classes and online (LIVE) workshops to thousands of expectant parents
Strengthen the breastfeeding knowledge of health professionals – so they can support and champion breastfeeding mums
Foster community awareness and raise support
The National Breastfeeding Helpline is supported by funding from the Australian Government.