Who should use this form:
Personal members or non-members of the Australian Breastfeeding Association
When this form should be used:
To access the consultation services of our Scientific Information Officer
For help with this form contact:
info@breastfeeding.asn.au
Literature search requests
Professional members of the Australian Breastfeeding Association can request literature searches to help answer their specific questions or for provision of scientific references1 via the contact form found here - https://abaprofessional.asn.au/consultations-with-scientific-information-officer/. Professional members need to be logged in to access this form. If you cannot remember your password, you can request a reset via the ABA for Health Professionals website https://abaprofessional.asn.au/
ABA Volunteers are able to contact the Breastfeeding Information and Research (BIR) team for situations where the question they have cannot be answered by the existing information on our website by emailing bir@breastfeeding.asn.au
For personal members/non-members please fill in the details below. You will receive an invoice shortly thereafter and your request will be forwarded to the Breastfeeding Information and Research team.
1Due to copyright restrictions, the only full text PDFs which can be provided are ones for which ABA owns copyright (eg. Breastfeeding Review papers).
Personal breastfeeding questions and support
Talk to a counsellor
Breastfeeding Helpline (talk to a breastfeeding counsellor)
1800 mum 2 mum (1800 686 268)
Online chat with a volunteer
ABA's LiveChat - click link for availability
LiveChat
Email a counsellor
E-counselling Helpline (email a breastfeeding counsellor - members only)
Email helpline
Complaints and appeals
The Australian Breastfeeding Association strives to resolve all complaints and appeals.
If you cannot resolve a dispute through direct communication with the relevant parties, you may lodge a formal complaint.
Learners may appeal an assessment decision. To find out how to lodge a complaint or make an appeal view our Complaints and appeals policy
National Relay Service
If you are deaf, or have a hearing or speech impairment:
1. Contact us through the National Relay Service http://relayservice.gov.au/support/training/nrs-call-numbers/
2. Give the ABA number you want to call (for example an office number, the Breastfeeding Helpline or a local group contact number)
For more information, visit: http://www.relayservice.gov.au
National Office
Australian Breastfeeding Association national office (administration)
Level 3 Suite 2
150 Albert Road
South Melbourne VIC 3205
Phone: 03 9690 4620 (9am - 5pm Monday - Friday)
Email: info@breastfeeding.asn.au (This is a National Office email address. See above for breastfeeding support.)
Postal address:
PO Box 33221
Melbourne VIC 3004
ABN: 64 005 081 523
RTO: 21659
Branch Offices
The Australian Breastfeeding Association also has branch offices in many states and territories. Click on one of the links below to contact the office in your state/territory:
Victoria
ACT/New South Wales
Queensland
South Australia/Northern Territory
If you have a question about breastfeeding, please:
