Buying an eBook
Getting your copy of the eBook is as easy as 1,2,3:
- Download the Glassboxx app to your smartphone, tablet or desktop.
- Enter your email address - the same one you used to buy. You will be sent a verification code to your email address.
- Enter the verification code and tap VERIFY ME.
That’s it! Your eBooks and/or audiobooks will automatically download.
If you already have the Glassboxx app and you used the same email address as previously, just open the app on your smartphone, tablet or desktop. Your newly purchased books will be displayed, together with any previous purchases you’ve made, on the MY BOOKS screen.
Reading your eBook
Yes. To access your eBook / audiobook, you must download and install the Glassboxx app. The latest versions are available here.
You can access your eBook on up to six devices using the same email address on each of your devices.
Simply click on the cover of the eBook you want to read. If you’ve read it before, it will open at the point you have reached. If it’s a new book, it’ll open at the beginning.
When reading an eBook, click the Settings cog wheel in the top right corner of the eReader screen. This displays the menu where you can change the font size, font face and colour options to suit your preferences. You can also switch to use either scroll mode or paginated mode and change alignment, page mode, word spacing, line spacing, page margins and line height.
After making your required changes, click in the body of the eBook to close the Settings menu. Please note: Fixed layout eBooks do not allow changes to appearance settings.
No, all eBooks are protected and printing is not permitted.
No, all eBooks are protected and copying is not permitted.
Mobile app:
To add highlight, simply tap and hold the text to be highlighted, and select Highlight from the pop-up that appears near the text. Then by tapping the highlighted text, you can select an alternate colour to be used for the highlighting or delete the highlight. To add an annotation or note, tap and hold the text to be annotated and select Notes from the pop-up menu. Enter the text for the note and tap Save. On iOS this highlights the text in grey. On Android, this displays a sidebar at the end of the line with the note. To view the note's contents, tap the highlighted text or sidebar and the Notes icon.
Desktop app:
Unfortunately, it is not currently possible to add highlights and notes using the desktop app. However, this will be available in a future release.
Browser:
Yes, simply highlight the text with your cursor and a menu will pop up. Here you can highlight the text, underline the text and/or add notes. To view your annotations, hover over the note icon inserted into the book or go to the Hamburger icon in the top left of the eReader and select Annotations.
Mobile app:
With the eBook open, tap in the middle to bring up the menu. Select the Aa icon top right. Here you can adjust the size of the font as well as the font type and much, much, more.
Desktop app:
With the eBook open, tap in the middle to bring up the menu. Select the Aa icon top right. Here you can adjust the size of the font as well as the font type and much, much, more.
Browser:
With the eBook open, select the cog in the top right corner. Here you can adjust the size of the font as well as the font type and much, much, more.
No. All eBooks / audiobooks are protected and can only be read by the user with the same email address on up to six devices.
Troubleshooting
If you’re unable to install the Glassboxx desktop apps for Windows or MAC it is possible to read the book in the browser.
- Go to reader.glassboxx.co.uk
- Enter your email address - the same one you used to buy. You will be sent a verification code to your email address.
- Enter the verification code and tap VERIFY ME.
That’s it! Your eBooks and/or audiobooks will automatically download.
Once the operating system (Android or iOS) nears the end of life, manufacturers stop releasing device and operating system updates, which might mean the Glassboxx app may not work as expected. If you experience a 009 error code when downloading a book, this is probably because you are using an older operating system. To resolve this please update your device to the latest operating system version.
Simply download the Glassboxx app from the app store onto your new device and log in with the email address used when you bought your books. They will automatically download.
Fixed layout eBooks replicate the design and layout of the printed book and are delivered as either PDF or ePub files. Regardless of file type, these are accessed via the Glassboxx App.
Reflowable eBooks adjust the content of each page to fit the device screen size and user preferences. These will always be delivered as ePub files.
Each eBook is available in either a fixed or a reflowable layout depending upon the specific publication. The format will be stated on the product information page.
No, the platform does not support SSO or 2FA / MFA capability.
No, the browser version supports ePUB and audiobooks only.
If your question isn't answered here please visit the Glassboxx Help Centre or email webhelp@breastfeeding.asn.au
Refund your eBook
If you receive an authorised refund, you will no longer have access to the digital copies. You will no longer have access to the digital resources on Glassboxx.