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Complaints and appeals policy

The Australian Breastfeeding Association strives to resolve all complaints and appeals. If a dispute cannot be resolved by through direct communication with the relevant parties, a formal complaint may be lodged.

The Complaints and Appeals Policy and associated procedures indicate the appropriate pathways for lodging a complaint or appeal, and outline the resolution process.

 

 

Corresponding documents and forms:

 

Approved by
ABA Board
Date approved