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Volunteer Support Officer

Key responsibilities

  • Volunteer Program Coordination
  • Volunteer Engagement & Retention
  • Communication & Support
  • Data Management & Reporting
  • Continuous Improvement of our Systems and Programs

What you'll bring

  • Proven experience coordinating and supporting volunteer programs, with a strong focus on positive, responsive volunteer engagement
  • Exceptional interpersonal skills, with the ability to motivate, engage, and build trusted relationships
  • Strong organisational, planning, and time management skills
  • A practical, solutions-focused approach, with experience contributing to the improvement of volunteer programs, processes or resources
  • Demonstrated ability to work independently with minimal supervision while contributing positively to a collaborative team environment
  • Excellent written and verbal communication skills
  • Advanced proficiency in Microsoft Office and database systems

What you can expect from ABA?

You will be part of a highly committed, supportive team passionate about enabling ABA volunteers to provide exceptional support to breastfeeding mothers and their families across Australia.


This part-time role (22.5 hours per week) is based in ABA's National Office in Melbourne and has been classified as SCHADS Level 4.  As an employee of a charity holding HPC status, you can salary package up to $18,550 each Fringe Benefit Tax (FBT) year. 

As the role is working with volunteers, it requires some flexibility to work outside normal business hours, including on a very small number of weekends throughout the year. 

Our work environment is flexible and inclusive. ABA embraces diversity. All qualified candidates applying for this position will be considered regardless of race, religion, gender identity, sexual orientation, disability or age. 

To apply

Applicants should submit a current CV along with a cover letter (maximum two pages) outlining:

  • How your skills and experience align with the position description
  • Why you are interested in the role
  • Your availability to work 22.5 hours a week (0.6 FTE)

Please apply via Seek by 5pm Wednesday 25 February.

Questions can be directed to volunteersupport@breastfeeding.asn.au.

We will be reviewing applications as they are received, and all applications submitted by the closing date will be considered. Shortlisted candidates may be contacted for an informal discussion before or shortly after the closing date.

Position Description

For detailed information about this position, please refer to the position description attached.