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Information for Emergency Workers and Volunteers: Supporting families in emergencies

Want to help the children? Help the parents.

Babies and toddlers are vulnerable during bushfires, floods, storms and cyclones. We all have a part to play in helping families stay safe during disasters.

A mother with a baby in a carrier is supported by a volunteer in an evacuation centre.

ABA's collection of emergency resources includes information to share with parents and caregivers and a variety of resources to use in your role.

These resources were developed with input from emergency and health organisations as part of ABA’s Community Protection for Infants and Young Children in Bushfire Emergencies project, funded by the Australian Government’s Preparing Australian Communities grant.

Information and resources on this page

Blue hand heart

Helping parents get ready for emergencies

Blue people heart

Supporting families who have been evacuated

Which resources will help me most in my role?

Healthcare

As a midwife, MCHN or health professional, you play a key role in protecting babies and toddlers during emergencies.

This includes supporting breastfeeding as emergency preparedness, encouraging families to plan ahead and promoting safe infant feeding in disasters..

Recommended resources
  • ABA's FREE eModule on Disaster support for babies, toddlers and caregivers
  • Planning for emergencies: a quick guide for families with babies or toddlers (Downloadable PDF)
  • Supporting infant and young child feeding in emergencies fact sheet (Downloadable PDF)
  • Infant feeding in emergencies fact sheet series (Downloadable PDF)
  • Evacuation kit lists (Downloadable PDF)
  • Emergency preparedness posters (Downloadable PDF)
  • Managing infant formula procurement and distribution in emergencies: model policies and guidance (Downloadable PDF)
Evacuation centre planning or operation

As an evacuation centre manager or worker, you can take simple steps to help keep babies and toddlers safe.

Supporting parents and meeting the unique needs of young children can make a big difference to evacuated families.

Recommended resources
  • ABA's FREE eModule on Disaster support for babies, toddlers and caregivers
  • Supporting families with babies or toddlers in evacuation centres infographic (Downloadable PDF)
  • Guide to supporting safer sleep for babies in evacuation centres (Downloadable PDF)
  • Scenarios to include in evacuation centre training exercises (Downloadable PDF)
  • Evacuation and recovery centre signage (Downloadable PDF)
  • Supporting infant and young child feeding in emergencies fact sheet (Downloadable PDF)
  • Managing infant formula procurement and distribution in emergencies: model policies and guidance (Downloadable PDF)
Frontline emergency responder

As an emergency responder, you may support families with young children both in the community and during emergencies.

You can help by encouraging parents to plan for their baby’s needs and connecting them with support when it's needed most.

Recommended resources
  • ABA's FREE eModule on Disaster support for babies, toddlers and caregivers
  • Planning for emergencies: a quick guide for families with babies or toddlers (Downloadable PDF)
  • Supporting infant and young child feeding in emergencies fact sheet (Downloadable PDF)
  • Infant feeding in emergencies fact sheet series (Downloadable PDF)
  • Evacuation kit lists (Downloadable PDF)
Early childhood education and care (ECEC) and child-focused services

If you work in early childhood education or child-focused community services, you likely support young families every day.

You can help by encouraging emergency planning and supporting parents with babies or toddlers during recovery.

Recommended resources
  • ABA's FREE eModule on Disaster support for babies, toddlers and caregivers
  • Planning for emergencies: a quick guide for families with babies or toddlers (Downloadable PDF)
  • Evacuation kit lists (Downloadable PDF)
  • Mother-baby area guide for Australia (Downloadable PDF)
Relief and recovery

Babies and their caregivers have ongoing needs during the recovery stage of an emergency.

Simple, practical support can help parents care for their children and reduce the impact of trauma on babies and toddlers.

Recommended resources
  • ABA's FREE eModule on Disaster support for babies, toddlers and caregivers
  • Supporting families with babies or toddlers in evacuation centres infographic (Downloadable PDF)
  • Evacuation and recovery centre signage (Downloadable PDF)
  • Supporting infant and young child feeding in emergencies fact sheet (Downloadable PDF)
  • Mother-baby area guide for Australia (Downloadable PDF)
  • Managing infant formula procurement and distribution in emergencies: model policies and guidance (Downloadable PDF)

Complete the FREE eLearning Module

In just 15–20 minutes, learn simple and practical ways to support babies, toddlers, and their caregivers during emergencies. The module covers key topics including vulnerability, emergency planning, evacuation support and recovery. Perfect for anyone involved in emergency response, health, early childhood, welfare or community services.

Woman sat at a laptop with a mug in front of her, smiling as she appears to work

Help parents plan ahead to protect their babies and toddlers 

Emergencies can happen any time. Planning ahead helps parents keep young children safe.

Encourage parents to:

  • Pack an evacuation kit with everything their baby or toddler needs for at least 3 days
  • Plan to leave early
  • Stay with family or friends if possible, instead of going to an evacuation centre

Resources to share:

  • Fact sheets with practical advice on feeding and caring for babies in emergencies
  • Evacuation kit list to help parents pack based on their child’s age and feeding needs

    Download evacuation kit list PDF

  • Posters for health workers or maternity services to promote breastfeeding as part of emergency planning

Your role in supporting families

You can help by:

  • starting conversations about emergency preparedness
  • encouraging families to develop a household emergency plan
  • helping parents think about the specific needs of their children
  • sharing trusted information and resources
  • encouraging families to prepare emergency kits before they are needed

Support parents with young children in evacuation centres


Evacuation centres can be tough for families, especially mums with babies, toddlers or who are pregnant. Mothers who evacuate alone may need extra practical or emotional support. Your help can make a big difference.

How you can support families in an evacuation centre

  • Identifying families with babies and toddlers as early as possible
  • Checking what support and supplies they need
  • Paying attention to caregivers who are on their own
  • Providing access to safe, child-friendly area
  • Clearly signposting where families can get help
  • Reducing the need for caregivers to queue where possible
  • Helping caregivers meet their own needs, such as accessing food, rest or bathroom facilities
  • Providing reassurance, practical support and clear information

Mother-Baby Areas (MBAs)

What are Mother-Baby Areas?

Mother-Baby Areas (MBAs) are safe, welcoming spaces that support pregnant women, mothers, babies and toddlers after an emergency or disaster.

  • Provide a place to rest, connect and access support
  • Support breastfeeding, infant feeding and child care
  • Offer emotional and practical support for families
  • Help connect families with local services and resources

Why are they important?

Babies and toddlers are especially vulnerable during emergencies and depend on consistent care and support.

  • Help families recover and rebuild connections
  • Support the health and wellbeing of mothers and children
  • Reduce stress and isolation after a disaster
  • Can be established quickly as part of emergency recovery efforts

Download the Mother-Baby Area Guide for Australia

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