General queries and feedback
Use this form for general queries and feedback about the Australian Breastfeeding Association only.
Personal breastfeeding questions cannot be answered via this form, if you need help with breastfeeding please refer to the "Personal breastfeeding questions and support" section below.
Personal breastfeeding questions and support
Breastfeeding Helpline (talk to a breastfeeding counsellor)
1800 mum 2 mum (1800 686 268)
E-counselling Helpline (email a breastfeeding counsellor - members only)
Complaints and appeals
The Australian Breastfeeding Association strives to resolve all complaints and appeals.
If you cannot resolve a dispute through direct communication with the relevant parties, you may lodge a formal complaint.
Learners may appeal an assessment decision.
National Relay Service
If you are deaf, or have a hearing or speech impairment:
- Contact us through the National Relay Service http://relayservice.gov.au/support/training/nrs-call-numbers/
- Give the ABA number you want to call (for example an office number, the Breastfeeding Helpline or a local group contact number)
For more information, visit: http://www.relayservice.gov.au
Australian Breastfeeding Association head office (administration)
Level 3 Suite 2
150 Albert Road
South Melbourne VIC 3205
Phone: 03 9690 4620 (9am - 5pm Monday - Friday)
Email: firstname.lastname@example.org (This is a Head Office email address. See above if you need breastfeeding support.)
PO Box 33221
Melbourne VIC 3004
ABN: 64 005 081 523
The Australian Breastfeeding Association also has branch offices in many states and territories. Click on one of the links below to contact the office in your state/territory:
ACT/New South Wales
South Australia/Northern Territory
If you have a question about breastfeeding, please: