General queries and feedback
Use this form for general queries and feedback about the Australian Breastfeeding Association only.
Personal breastfeeding questions cannot be answered via this form, if you need help with breastfeeding please refer to the "Personal breastfeeding questions and support" section below.
Personal breastfeeding questions and support
Breastfeeding Helpline (talk to a breastfeeding counsellor)
1800 mum 2 mum (1800 686 268)
E-counselling Helpline (email a breastfeeding counsellor - members only)
Complaints and appeals
The Australian Breastfeeding Association strives to resolve all complaints and appeals.
If you cannot resolve a dispute through direct communication with the relevant parties, you may lodge a formal complaint.
Learners may appeal an assessment decision.
National Relay Service
If you are deaf, or have a hearing or speech impairment:
- Contact us through the National Relay Service http://relayservice.gov.au/support/training/nrs-call-numbers/
- Give the ABA number you want to call (for example an office number, the Breastfeeding Helpline or a local group contact number)
For more information, visit: http://www.relayservice.gov.au
Australian Breastfeeding Association head office (administration)
1818-1822 Malvern Road
MALVERN EAST VIC 3145
Phone: 03 9885 0855 (9am - 5pm Monday - Friday)
Fax: 03 9885 0866
Email: firstname.lastname@example.org (This is a Head Office email address. See above if you need breastfeeding support.)
PO Box 1110
Darling VIC 3145
ABN: 64 005 081 523
The Australian Breastfeeding Association also has branch offices in many states and territories. Click on one of the links below to contact the office in your state/territory:
ACT/New South Wales
South Australia/Northern Territory
If you have a question about breastfeeding, please: