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Suggestions, feedback and queries

Use this form for general queries and feedback about the Australian Breastfeeding Association only.

Personal breastfeeding questions cannot be answered via this form, if you need help with breastfeeding please refer to the "Personal breastfeeding questions and support" section below.

For scientific breastfeeding information requests click here.

Personal breastfeeding questions and support

Talk to a counsellor

Breastfeeding Helpline (talk to a breastfeeding counsellor)

1800 mum 2 mum (1800 686 268)

Online chat with a volunteer

ABA's LiveChat - click link for availability


Email a counsellor

E-counselling Helpline (email a breastfeeding counsellor - members only)

Email helpline

Complaints and appeals

The Australian Breastfeeding Association strives to resolve all complaints and appeals.

If you cannot resolve a dispute through direct communication with the relevant parties, you may lodge a formal complaint.

Learners may appeal an assessment decision. To find out how to lodge a complaint or make an appeal view our  Complaints and appeals policy


National Relay Service

If you are deaf, or have a hearing or speech impairment: 

1. Contact us through the National Relay Service
2. Give the ABA number you want to call (for example an office number, the Breastfeeding Helpline or a local group contact number)
For more information, visit: 

National Office

Australian Breastfeeding Association national office (administration)

Level 3  Suite 2
150 Albert Road
South Melbourne VIC 3205
Phone: 03 9690 4620 (9am - 5pm Monday - Friday)

Email:  (This is a National Office email address. See above for breastfeeding support.)

Postal address:
PO Box 33221
Melbourne VIC  3004

ABN: 64 005 081 523
RTO: 21659

All media enquiries to be directed to ABA's media line on 03 9686 6096.

Branch Offices

The Australian Breastfeeding Association also has branch offices in many states and territories. Click on one of the links below to contact the office in your state/territory:


ACT/New South Wales


South Australia/Northern Territory

If you have a question about breastfeeding, please: