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Information for Emergency Workers and Volunteers: Supporting families in emergencies

Want to help the children? Help the parents.

Babies and toddlers are vulnerable during bushfires, floods, storms and cyclones. We all have a part to play in helping families stay safe during disasters.

A mother with a baby in a carrier is supported by a volunteer in an evacuation centre.

ABA's collection of emergency resources includes information to share with parents and caregivers and a variety of resources to use in your role.

These resources were developed with input from emergency and health organisations as part of ABA’s Community Protection for Infants and Young Children in Bushfire Emergencies project, funded by the Australian Government’s Preparing Australian Communities grant.

Information and resources on this page

Blue hand heart

Helping parents get ready for emergencies

Blue people heart

Supporting families who have been evacuated

Which resources will help me most in my role?

Select your area of work

Healthcare

As a midwife, MCHN, or health professional, you play a key role in protecting babies and toddlers during emergencies.

 

This includes supporting breastfeeding as emergency preparedness, encouraging families to plan ahead and promoting safe infant feeding in disasters..

Recommended resources
  • ABA's FREE eModule on Disaster support for babies, toddlers and caregivers
  • Planning for emergencies: a quick guide for families with babies or toddlers (Downloadable PDF)
  • Supporting infant and young child feeding in emergencies fact sheet (Downloadable PDF)
  • Infant feeding in emergencies fact sheet series (Downloadable PDF)
  • Evacuation kit lists (Downloadable PDF)
  • Emergency preparedness posters (Downloadable PDF)
  • Mother-baby area guide for Australia (Downloadable PDF)
  • Managing infant formula procurement and distribution in emergencies: model policies and guidance (Downloadable PDF)

Evacuation centre planning or operation

As an evacuation centre manager or worker, you can take simple steps to help keep babies and toddlers safe.

 

Supporting parents and meeting the unique needs of young children can make a big difference to evacuated families.

Recommended resources
  • ABA's FREE eModule on Disaster support for babies, toddlers and caregivers
  • Supporting families with babies or toddlers in evacuation centres infographic (Downloadable PDF)
  • Guide to supporting safer sleep for babies in evacuation centres (Downloadable PDF)
  • Scenarios to include in evacuation centre training exercises (Downloadable PDF)
  • Evacuation and recovery centre signage (Downloadable PDF)
  • Supporting infant and young child feeding in emergencies fact sheet (Downloadable PDF)
  • Managing infant formula procurement and distribution in emergencies: model policies and guidance (Downloadable PDF)

Frontline emergency response

As an emergency responder, you may support families with young children both in the community and during emergencies.

 

You can help by encouraging parents to plan for their baby’s needs and connecting them with support when it's needed most.

Recommended resources
  • ABA's FREE eModule on Disaster support for babies, toddlers and caregivers
  • Planning for emergencies: a quick guide for families with babies or toddlers (Downloadable PDF)
  • Supporting infant and young child feeding in emergencies fact sheet (Downloadable PDF)
  • Infant feeding in emergencies fact sheet series ((Downloadable PDF)
  • Evacuation kit lists (Downloadable PDF)

Early childhood education and care (ECEC) and child-focused services

If you work in early childhood education or child-focused community services, you likely support young families every day.

You can help by encouraging

 emergency planning and supporting parents with babies or toddlers during recovery.

Recommended resources
  • ABA's FREE eModule on Disaster support for babies, toddlers and caregivers
  • Planning for emergencies: a quick guide for families with babies or toddlers (Downloadable PDF)
  • Evacuation kit lists (Downloadable PDF)
  • Mother-baby area guide for Australia (Downloadable PDF)

Relief and recovery

Babies and their caregivers have ongoing needs during the recovery stage of an emergency.

 

Simple, practical support can help parents care for their children and reduce the impact of trauma on babies and toddlers.

Recommended resources
  • ABA's FREE eModule on Disaster support for babies, toddlers and caregivers
  • Supporting families with babies or toddlers in evacuation centres infographic (Downloadable PDF)
  • Evacuation and recovery centre signage (Downloadable PDF)
  • Supporting infant and young child feeding in emergencies fact sheet (Downloadable PDF)
  • Mother-baby area guide for Australia (Downloadable PDF)
  • Managing infant formula procurement and distribution in emergencies: model policies and guidance (Downloadable PDF)

Complete the FREE eLearning Module

In just 15–20 minutes, learn simple and practical ways to support babies, toddlers, and their caregivers during emergencies.

 

The module covers key topics including vulnerability, emergency planning, evacuation support and recovery.

 

Perfect for anyone involved in emergency response, health, early childhood, welfare or community services.

Woman sat at a laptop with a mug in front of her, smiling as she appears to work

Help parents plan ahead to protect their babies and toddlers 

Emergencies can happen any time. Planning ahead helps parents keep young children safe.

Encourage parents to:

  • Pack an evacuation kit with everything their baby or toddler needs for at least 3 days
  • Plan to leave early
  • Stay with family or friends if possible, instead of going to an evacuation centre

Resources to share:

  • Fact sheets with practical advice on feeding and caring for babies in emergencies
  • Evacuation kit lists to help parents pack based on their child’s age and feeding needs
  • Posters for health workers or maternity services to promote breastfeeding as part of emergency planning

Support parents with young children in evacuation centres

Evacuation centres can be tough for families, especially mums with babies, toddlers or who are pregnant. Mothers who evacuate alone may need extra practical or emotional support. Your help can make a big difference.

Support for Babies, Toddlers and Families During Recovery

Parents and young children need ongoing support in the days, weeks and months after a disaster. These resources can help you provide safe, practical care during recovery.

Approved by
Senior Manager, Learning and Innovation
Date approved